ImmoMulti takes the protection of your personal information seriously. This policy explains what information we collect, why we collect it, how we use and protect it, and the rights you have. It is designed in accordance with the Act Respecting the Protection of Personal Information in the Private Sector (Quebec), as amended.
1. Privacy Officer
ImmoMulti is responsible for the personal information collected through its website. A privacy officer oversees compliance with this policy; their contact information is provided in the last section.
2. Information We Collect
We may collect the following information when you voluntarily provide it to us:
- Contact details: first name, last name, email address, phone number;
- Property information: address, number of units, income, expenses, unit mix;
- Investment preferences: budget, areas, profile, where applicable;
- Messages you send us through forms.
We may also automatically collect technical data (IP address, browser type, pages visited) through cookies and audience-measurement tools.
3. Purposes of Collection
We use your information to:
- produce the requested estimates and deliver your reports;
- respond to your inquiries and follow up commercially;
- present you, where applicable, with relevant opportunities;
- improve the Site and our services;
- comply with our legal obligations.
4. Consent
By submitting a form, you consent to our collection and use of your information for the purposes described above. You may withdraw your consent at any time, subject to certain legal or contractual limitations, by contacting us at the details provided below.
5. Disclosure to Third Parties
We do not sell your personal information. We may disclose it only:
- to service providers acting on our behalf (hosting, email, customer relationship management), bound by confidentiality obligations;
- when required by law or to protect our rights.
6. Cookies and Audience Measurement
The Site may use cookies to ensure it functions properly and to understand how it is used. You can configure your browser to refuse cookies; however, some features may then be limited.
7. Hosting and Transfers Outside Quebec
Your information may be hosted or processed by providers located outside Quebec. In such cases, we take reasonable steps to ensure that adequate protection is maintained, in accordance with applicable law.
8. Retention and Destruction
We retain your information for as long as necessary for the purposes for which it was collected, or as required by law. When it is no longer required, we destroy or anonymize it securely.
9. Security
We implement reasonable security measures (technical, administrative, and physical) to protect your information against loss, unauthorized access, disclosure, or alteration. However, no transmission over the Internet is completely infallible.
10. Your Rights
Subject to conditions provided by law, you have the right to:
- access the personal information we hold about you;
- have it corrected if it is inaccurate, incomplete, or ambiguous;
- withdraw your consent to its use;
- request the cessation of dissemination or de-indexing of information, in cases provided by law;
- unsubscribe from our communications at any time.
To exercise these rights, contact us at the details below. We will respond within the timeframes required by law.
11. Information About Minors
The Site is not directed at minors and we do not knowingly collect their personal information.
12. Changes to This Policy
We may update this policy to reflect changes in our practices or applicable law. The version in effect is the one posted on the Site, with its date of last update.
13. Contact Us
Privacy Officer
ImmoMulti Team · contact form or info@immomulti.com
For any questions, access requests, or complaints relating to your personal information, please contact the Privacy Officer through one of these channels.